Legal notice

Legal Disclaimer

This Legal Disclaimer applies to all visitors, users, and customers of the Silvandoreva website, store services, products, and related content. By accessing, browsing, or purchasing from our platform, you acknowledge and fully agree to accept all legal terms, disclaimers, and liability limitations stated below. This document supplements our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy, forming a complete binding legal agreement between you and Silvandoreva.

1. General Website Use Disclaimer

All content displayed on this website, including product descriptions, images, graphics, texts, prices, promotions, and instructional materials, is provided for general informational and personal shopping purposes only. Such content is subject to continuous update, revision, and adjustment without prior notice.
Silvandoreva makes no guarantee, representation, or warranty, whether express or implied, regarding the accuracy, completeness, reliability, timeliness, or suitability of any website content. We do not warrant that website access will be uninterrupted, error‑free, fully secure, or free from viruses or other harmful components.

2. Product Visual & Description Disclaimer

We strive to present product details, colors, textures, and functions accurately through official images and descriptions. However, minor visual discrepancies may occur due to different device screen resolutions, display settings, lighting conditions, and individual perception differences.
Such minor differences do not constitute product defects, incorrect delivery, or grounds for free return, refund, or compensation. We reserve the right to modify product specifications, design details, packaging, and description content at any time without prior notification.

3. Pricing & Promotional Disclaimer

All displayed product prices, discount rates, promotional rules, and free shipping policies are subject to change without prior notice. In the event of obvious typographical errors, pricing mistakes, or system data abnormalities, Silvandoreva reserves the absolute right to correct errors, adjust order amounts, or cancel relevant pending orders, even after order confirmation.
Promotional activities are valid only within the specified time and scope. Discounts, coupons, and bundle offers cannot be used in combination unless explicitly stated. Any abuse of promotional rules will result in order cancellation and disqualification from future campaign benefits.

4. International Trade & Customs Disclaimer

For all cross-border international orders, any applicable import duties, customs taxes, clearance fees, administrative charges, and related expenses imposed by the destination country are the sole responsibility of the customer.
Silvandoreva has no control over local customs policies, inspection standards, tax rates, and clearance procedures. We are not liable for order detention, seizure, return, or delivery delays caused by customs inspection, local trade restrictions, or legal regulations of the destination country. No compensation or refund will be issued for such situations unless required by mandatory local law.

5. Third-Party Platform & Service Disclaimer

Our website and services are powered by Shopify. We may also display third-party links, embedded tools, plug-ins, and external content for user convenience. Silvandoreva is not affiliated with, nor responsible for, the content, security, privacy policies, service quality, and operating rules of any third-party platform.
Your access to third-party websites and tools is entirely at your own risk. We shall not be held liable for any loss, damage, or dispute arising from third-party services.

6. Liability Limitation

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Silvandoreva, its affiliates, staff, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to property loss, economic loss, lost profits, data loss, and personal inconvenience arising from your use of our website or products.
We are not responsible for delivery failures, logistics delays, package loss or damage caused by third-party carriers, force majeure events, natural disasters, public emergencies, governmental policy changes, or any other circumstances beyond our reasonable control.
Nothing in this disclaimer shall restrict or exclude liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be legally excluded under mandatory consumer protection laws.

7. Intellectual Property Disclaimer

All trademarks, logos, texts, designs, images, and content on this website are protected by intellectual property laws. Unauthorized reproduction, duplication, modification, distribution, commercial use, or plagiarism of any website content is strictly prohibited.
Users may not upload, publish, or transmit illegal, infringing, defamatory, obscene, or harmful content through our platform. You shall be solely responsible for all content you submit, and you agree to indemnify us against all losses arising from your improper content publication.

8. Force Majeure

Silvandoreva shall not be held responsible for any failure to perform or delay in performing our obligations under any store policies or order agreements due to unforeseeable and uncontrollable force majeure events, including but not limited to natural disasters, extreme weather, wars, epidemics, government policy suspensions, logistics system failures, and large‑scale carrier service suspensions.

9. Policy Revision & Interpretation

We reserve the sole right to revise, update, and interpret this Legal Disclaimer at any time without prior notice. The updated version will take effect immediately upon publication on our official website. Your continued use of our services after updates constitute automatic acceptance of the revised terms.

10. Governing Law & Dispute Resolution

This Legal Disclaimer and all related shopping transactions shall be governed by the laws of the jurisdiction where Silvandoreva’s headquarters are located. All disputes shall be settled through friendly negotiation first. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the local courts of our headquarters location.
For European Union consumers, mandatory local consumer protection laws shall prevail in the event of any conflict with the above clauses.

11. Contact Information

If you have any questions or legal inquiries regarding this Legal Disclaimer, please contact our support team at support@silvandoreva.com.